Learnings Mental Models

The Exit Voice and Loyalty Model: Navigating the Traps of Irrational Decision-Making

Introduction In the realm of decision-making, understanding the complexities of human behavior is crucial. One mental model that sheds light on these complexities is the Exit Voice and Loyalty Model. Coined by economist Albert O. Hirschman in 1970, this model explores how individuals and groups respond to unsatisfactory situations by either exiting the situation altogether, […]